Transforming complex business challenges into scalable, high-performance solutions—through code, automation, and cloud innovation. Passionate about building robust backend systems, optimizing IT workflows, and mentoring the next generation of developers.
Where ServiceNow expertise meets Spring Boot innovation • Building solutions by day, empowering developers by night
I’m Avijit Patra, a Certified ServiceNow Administrator (CSA) with 3.10+ years of hands-on experience optimizing ITSM modules for enterprises like P&G. My toolkit? Incident/Change Management, Service Catalog customization, and workflow automation—reducing load times by 40% and bug occurrence by 75% through precision scripting (Client Scripts, UI Policies, Business Rules).
When I’m not streamlining ServiceNow portals or handling high-priority incidents, I architect Spring Boot backends at CodeByte—designing JWT-secured REST APIs that slash manual tasks by 35%. Cloudinary integrations? Check. 99.9% uptime? Done.
But here’s what fuels me beyond code: sharing knowledge. As a content creator (CodeWizard), I demystify Java and Microservices for aspiring developers. Through mentorship, I bridge the gap between theory and real-world problem-solving—because tech grows faster when we lift others.
Offscreen, I’m hiking trails or chasing adrenaline rushes 🌿. (Pro tip: Some of my best debugging ideas strike mid-adventure.) Let’s connect and build something impactful!
Explore some of my recent projects, open-source contributions, and educational content on backend development, Java, Spring Boot, and real-world SaaS applications.
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Welcome to JobSafari! 🎉 This project is a job hunting platform designed to connect recruiters and candidates efficiently. Built with a robust tech stack, JobSafari offers a seamless experience for both job seekers and employers.
A secure, scalable online store with user authentication, product management, and payment integration. Built with Spring Boot, React, and MySQL for high performance.
My professional journey in ServiceNow and backend development
Certified ServiceNow Administrator developing high-performance solutions for P&G, specializing in ITSM modules including Incident, Change, and Service Catalog management. Optimized workflows through scripting automation, enhancing operational efficiency by 60% while reducing catalog item loading time by 40%. Managed the complete lifecycle of service portal implementations and custom widget development.
Architecting scalable backend systems using Spring Boot with JWT authentication and Cloudinary integrations. Designed modular REST APIs that improved development efficiency by 35% while maintaining 99.9% uptime. Contribute technical content on Java and Spring Boot best practices, helping developers build secure, high-performance applications.
Creating educational content that bridges the gap between ServiceNow administration and modern backend development. Develop comprehensive learning materials on Java, Spring Boot, and microservices architecture, reaching thousands of aspiring developers through online platforms.
Notable accomplishments in my technical career
Won 🥇 1st place in CodingShuttle Hackathon for developing FoodCart, demonstrating backend development excellence and innovative problem-solving under competitive constraints.
Automated critical workflows and enhanced ServiceNow implementations for P&G, achieving 60% operational efficiency gains and 40% faster catalog loading times.
Designed and deployed the backend of CodeByte using Spring Boot, JWT, MySQL, and Cloudinary. Enabled secure, scalable architecture with 99.9% uptime and reduced dev effort by 35%.
Shared open-source projects and real-world full-stack applications with the dev community. Actively maintaining clean, reusable codebases for learning and collaboration.
Need a ServiceNow solution or Spring Boot expertise? Let's make it happen!
Whether you need help with ServiceNow automation, backend architecture, or technical mentorship, I'd love to hear about your project. Reach out for: 1. ServiceNow customization and ITSM solutions 2. Spring Boot/Microservices development 3. Technical consulting or code reviews 4. Speaking or content collaboration